Privacy Policy

Last updated: 02 November 2026.

Identity and role of the data controller

joltyra acts as the data controller for the personal data processed through this website. We determine the purposes and means of processing in line with UK GDPR and the Data Protection Act 2018. Our registered address is 3 Widdowson Close, Blenheim Industrial Estate, Bulwell, Nottingham NG6 8WB and enquiries may be sent to [email protected] or by telephone on 0115 977 0075.

Scope of this notice

This policy explains how we handle personal data collected from visitors to our site who are located in the United Kingdom. It covers data obtained when you register for courses, request information about audiovisual production topics, or otherwise interact with our commercial services. It does not apply to third-party websites linked from our pages.

Categories of personal data and sources

We collect identification details such as name and job title, contact information including email address and telephone number, professional details related to broadcast or live-event work, and technical data such as IP address and browser type. Data is obtained directly from you via forms, from analytics tools, and in limited cases from publicly available professional directories.

Purposes of processing and legal bases

We process data to deliver course materials on broadcast studio design and related subjects under the legal basis of contract performance. Marketing communications rely on consent or legitimate interests where appropriate. Service improvement and security monitoring rest on legitimate interests. Compliance with legal obligations provides the basis for record-keeping required by tax or consumer-protection law.

Requirement to provide data

Supplying certain details is necessary to complete course enrolment or respond to enquiries. Failure to provide required information may prevent us from processing your registration or sending requested resources. Optional fields can be left blank without affecting core service access.

Cookies and similar technologies

We use cookies and similar tracking technologies to enable essential site functions and to measure usage. A separate Cookie Policy describes the categories in use and the controls available to you. You may manage preferences through your browser settings or the site-wide cookie banner.

Processors, recipients and legal disclosures

Service providers such as hosting platforms, email delivery systems and payment processors receive data only to the extent necessary to perform their functions under contract. We may disclose information where required by law, regulation or court order, or to protect the rights and safety of our users and the public.

International transfers

Some processors operate outside the United Kingdom. In such cases we rely on UK adequacy regulations or appropriate safeguards including standard contractual clauses approved by the Information Commissioner’s Office to protect your data.

Retention periods

Course enrolment records are kept for six years to meet accounting and tax requirements. Marketing consent records are retained until consent is withdrawn. Technical logs are deleted after twelve months unless needed for ongoing security investigations. Criteria for longer retention include legal disputes or regulatory obligations.

Security and data-minimisation practices

We apply technical and organisational measures appropriate to the risk, including encryption in transit, access controls and regular staff training. We collect only the data needed for each stated purpose and periodically review stored information for deletion.

Data-subject rights

You may request access, rectification, erasure, restriction, portability or objection to processing by contacting us at [email protected]. We will respond within one month, extending by a further two months only where requests are complex. Identity verification may be required before action is taken.

Withdrawing consent and objecting to marketing

Where processing is based on consent you can withdraw it at any time by using the unsubscribe link in emails or writing to [email protected]. You may also object to direct marketing or profiling at any stage without affecting other services.

Right to complain to the supervisory authority

If you believe we have not handled your data correctly you may lodge a complaint with the Information Commissioner’s Office at ico.org.uk. We encourage you to contact us first so that we can address concerns promptly.

Children and age restrictions

Our courses and resources are intended for professionals aged eighteen and over. We do not knowingly collect personal data from anyone under this age. If we become aware that data has been provided by a minor we will delete it without delay.

Automated decision-making and profiling

We do not engage in solely automated decision-making that produces legal or similarly significant effects. Limited profiling may occur for marketing segmentation; you can object to this activity using the contact details above.

Changes to this policy

We review the policy regularly and will publish updates on this page. Material changes will be highlighted for a reasonable period. Continued use of the site after an update constitutes acceptance of the revised terms.